Privacy Policy

1. Information We Collect

• Account details, including your name, email address, and password credentials through our authentication provider.
• Student profile details you provide, such as phone number, address, and required identity documents (for example, headshot and photo ID).
• Enrollment and learning records, including courses purchased, completion status, certificates, and payment history.
• Payment transaction information processed through Stripe, including payment status and transaction identifiers.
• Support and contact submissions you send through our forms and communication channels.
• Technical and security data such as IP address, user agent, and bot protection/rate-limit signals to protect the platform.

2. How We Use Your Information

• To create and manage your account, student profile, and enrollments.
• To deliver courses, issue certificates, and provide verification services.
• To process payments, invoices, refunds, and related financial operations.
• To communicate service updates, responses to inquiries, and operational notices.
• To detect abuse, enforce security controls, and maintain platform reliability.
• To comply with legal obligations and resolve disputes.

3. Sharing of Information

We do not sell your personal information. We share data only when necessary to provide our services, including with trusted processors and infrastructure providers such as Supabase (data and authentication), Stripe (payments), Resend (email delivery), Cloudflare Turnstile (bot protection), and Upstash (rate limiting).

4. Data Retention

We retain personal data for as long as needed to operate the platform, provide training records and certificates, comply with legal obligations, and resolve disputes. Retention periods may vary depending on account activity, enrollment history, and applicable law.

5. Security

We implement technical and organizational safeguards designed to protect your information. However, no internet-based system can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your login credentials.

6. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information. You may also request account-related assistance by contacting us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date.

8. Contact Us

If you have privacy-related questions or requests, contact us at info@ussafetyconsultantsgroupinc.com or call 646-346-6363.